Privacy Policy

3D Rush (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when using our website (3drush.com).

1. Information We Collect

We collect the information necessary to operate and improve our services. This data falls into the following categories:

Information You Provide Directly

Account Information: When you register, we collect your email address, username, and password. Passwords are never stored in plain text, they are hashed and salted using secure, one-way encryption algorithms.

Support Requests: Any information you provide through our contact forms or via direct communication with our support team, including your message and contact details.

Information Collected Automatically

Usage Data: We collect data about how you use the platform, such as downloads, uploads, and subscription status. This helps us deliver core functionality and maintain the service.

Cookies and Technical Data: We use cookies and similar technologies to gather data such as your IP address, browser type, device information, operating system, and pages visited. This data is typically anonymized or aggregated.

2. How and Why We Use Your Information (Legal Basis)

We process your data under the following legal bases:

Contractual Necessity: To create and manage your account, provide access to downloads, and operate the platform’s core features.

Legitimate Interests: To analyze anonymized usage trends, monitor platform performance, maintain security, and detect/prevent fraud.

Consent: For optional uses such as marketing emails or non-essential cookies. You may withdraw your consent at any time.

Legal Obligations: We may retain certain records to comply with accounting, tax, and legal requirements.

3. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies to support functionality and improve your experience:

Essential Cookies: Required for basic functionality, like keeping you logged in.

Analytics Cookies: Used to understand how users interact with the website. We may use services like Google Analytics (IP addresses are anonymized where possible). You can opt out using Google’s browser add-on.

Advertising Cookies: Used by third-party networks (e.g. Google Ads) to deliver personalized ads. We do not share your personal data (e.g. email) with these networks.

You can control or disable cookies through your browser settings at any time.

4. Payment Processing

All payments are handled by secure third-party providers. We do not collect or store credit card or full billing information. Payment processors operate under their own privacy and security policies.

5. Data Sharing and Third Parties

We do not sell your personal data. We only share data in these limited cases:

With service providers (e.g., hosting, analytics, email) under strict confidentiality and data protection agreements.

To comply with legal requirements (e.g., court orders or valid legal requests).

In case of a business transfer, such as a merger or acquisition, your data may be transferred under this same Privacy Policy.

6. Data Retention and Deletion

Your data is retained only as long as needed to provide services and comply with obligations.

You may request deletion of your account at any time via our support form. Upon verification, all personal data will be permanently deleted from our systems within 14 days.

Some anonymized or transaction-related data may be retained longer where legally required.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights:

Right to Access: Request a copy of the personal data we hold.

Right to Rectification: Update or correct your data.

Right to Erasure: Request deletion of your data.

Right to Restrict Processing: Ask us to temporarily pause processing under certain conditions.

Right to Data Portability: Receive your data in a structured, machine-readable format.

Right to Object: Object to data processing based on our legitimate interests.

Right to Withdraw Consent: Withdraw consent for activities that rely on it.

To exercise any of these rights, please contact us via the support form.

8. Data Security

We implement technical and organizational safeguards, including HTTPS encryption, firewalls, and strict internal access controls. While we follow industry best practices, no method of data transmission is entirely secure.

9. International Data Transfers

Our servers and services may operate in countries outside your own. By using 3D Rush, you consent to the international transfer of your data. Where required, we implement legal safeguards such as standard contractual clauses.

10. Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data collection, we will delete the data promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the date of revision. If significant changes are made, we will notify you via email or through the website.

12. Contact Us

If you have any questions or concerns about how we handle your data, please contact us via the “Support” form on the website.

Last updated: 17.06.2025